COVID-19 has been a huge disruptor to daily life. You can tell a lot about a company by listening to what current and past employees have to say about it. Brush up on how to calculate holiday entitlement for casual workers. Employee Benefits in a COVID-19 World provides data on a variety of benefits including health care, prescription drug, mental health and short-term disability, as well as retirement plans. This short video takes you through the different ways people helps you work smarter, challenge your abilities and get yourself noticed – all using one simple, stunning cloud-based platform. 20 Top employee survey questions you should be asking. One of the survey respondents put it best: We have found more than ever that a transparent line of communications is critical. Ever wondered how the Bradford Factor formula calculates your employees' absence scores? Can you answer all of them? Occasionally, consider asking an additional question about what the prospective employee thinks of when asked to name the three key values that they would bring to your workplace. My greatest achievement, one that I will remember for a long time, was when I led my product development team to release a major product release on the date we had promised our customers and resellers. We’ll also talk to our own HR manager, Tracy Maranto-Phillips, about employee questions she regularly receives and how she proactively manages them. But what you do have the power to do, is help the employee to have a conversation with the relevant person. Why don’t they ask the IT manager? 11 Most Common Interview Questions. Here are a few examples of how organizations are addressing staff questions. EAPs or LAPs are resources that provide employees access to a wide range of services, including mental health support, legal assistance and more. In response, 21% of organizations have added services to their existing mental health benefits. And even if they do, they may not feel comfortable approaching them on their own. HR interview questions are usually those questions that are asked of a candidate for employment by a hiring manager during a job interview. There remain so many uncertainties for all people, and providing additional insight, communicating concern and understanding with your people, and finding ways to learn from these challenges while showing our people that we are all in this together could have a long term positive impact on our business . 7 Employee engagement questions for HR managers 1. Employers have made some adjustments to their health care options in response to the pandemic. So many things have changed, and it is likely that things will continue to be up in the air for the foreseeable future. Tweet. Notify me of follow-up comments by email. For example, Alison DeNisco Rayome, writing for TechRepublic, says that one of the most common questions employees ask HR is: “What’s the wi-fi password?” Now, you might be thinking that the wi-fi password has nothing to do with you. Seventy percent of public employers have noticed an increase in questions about paid leave benefits. Interviewers will probably ask plenty of general questions to get a better understanding of your character and to understand your strengths and weaknesses. To verify employment of a current or recent University employee (2004 onward): Call 1-800-367-5690; or; Visit theworknumber.com (Employer Code: 1259) Learn more. What would you do with the unrestricted freedom to work from anywhere? Frequently Asked Questions - Human Resources. The Most Common Questions Vary by Employer Type. Tip: Your interviewers will likely start out with a question about yourself and your background to get to know you. Required fields are marked *. Question: Can my employer lay me off? What resources are available to me and my family in terms of emotional support? [Upcoming Webcast: Capping Medical Plan Costs and Improving Care in the Aftermath of COVID-19 | May 21, 2020]. In this article, we provide some sample questions and answers to adequately prepare you for an HR manager interview. The following figure shows the top ten topics asked of HR as a result of the COVID-19 pandemic. Or perhaps their tax code has changed. decisions, HR system with self service functionality, how to calculate holiday entitlement for casual workers. 10 Questions Employees Ask When Their Company Gets Acquired. And while some of these questions might not be your personal responsibility, you can at least prepare yourself to help. Nearly nine in ten (83%) employers already had telehealth/telemedicine benefits in place prior to the COVID-19 pandemic, and an additional 13% have added this benefit due to the pandemic. Access to health care has gotten a lot of attention in the past weeks; not only are people worried about COVID-19, but it also has become tricky to access medical providers for non-COVID reasons (routine medical visits, non-COVID illnesses or even a medical emergency). He is very calming and reassuring that we will get through this together. Check out this graphic to have the Bradford Factor calculation explained to you clearly. For example, Alison DeNisco Rayome, writing for TechRepublic, says that one of the most common questions employees ask HR is: “What’s the wi-fi password?”. —Ken Gustin, The Bradford Hammacher Group. Or the receptionist? How Can I Transition to HR for a Mid-Career, Mid-Level Job? . The interviewee must be confident and should have prepared himself or herself before being interrogated. A recent study found that the number one work factor correlating with employee commitment and loyalty was recognition by the institution of the importance of personal and … —Midsize technical college in the Midwest. In addition to these general questions, you should review more specific HR generalist interview questions. talented people who fit your culture, Improve employee Performance review questions should promote discussion, critical thinking, and bring new information to the table. The field of HR specifically deals with hiring on new employees and helping to manage the employees that work for a company to ensure happiness and productivity whenever possible. Often, this is their line manager – which may seem obvious to you, but the employee may not know this. 1. 11 critical questions to ask yourself before choosing HR software. Ready to craft a great survey for your team? For example, by giving new starters a welcome pack which tells them exactly where they can find these things. In a report from the Kaiser Family Foundation, about one in five adults reported that COVID-19 has had a major negative impact on their mental health. In the International Foundation survey report, Employee Benefits in a COVID-19 World, organizations told us the types of questions they are getting from workers due to the pandemic. The responses are from the manager's perspective and will need to be interpreted before responding. Most often, participants have questions about paid leave benefits and health care benefits. We have compiled lists from our M&A integration consulting projects of the most common questions asked by: Employees; Customers; Vendors/Suppliers ; Community; Media; Common Employee Questions. Just over half of the organizations surveyed told us they had seen an increase in questions about paid leave benefits. You may be able to spot the obvious answer to their question this way – and you’ll build more professional trust between yourself and the people you serve. A small percentage of employers have made adjustments to their mental health benefit structure: 7% of organizations have relaxed or eliminated eligibility requirements for mental health benefits; 10% have reduced/eliminated cost sharing for mental health benefits and 15% have added telepsychiatry. —Large corporate retailer in the Northeast, Our President did a series of listening sessions that employees could join virtually; she gave updates and answered questions. Human Resources will communicate any compensation changes for employees covered by collective bargaining as the contracts are finalized. . Why don’t they ask the IT manager? General HR manager interview questions. Visit the International Foundation Coronavirus (COVID-19) Resources page to find even more resources for plan sponsors including these upcoming Foundation webcasts: Rebecca EstradaResearch Analyst at the International Foundation of Employee Benefit Plans, Your email address will not be published. Make sure you’re familiar with your organisation’s entitlement rules, and make sure you know how to navigate the employee database quickly. Employee Benefits in a COVID-19 World Survey Report, the Family First Coronavirus Response Act (FFCRA), made some adjustments to their health care options, Capping Medical Plan Costs and Improving Care in the Aftermath of COVID-19, Current Accounting and Auditing Issues in Employee Benefit Plans, Governance and Oversight Issues for Multiemployer Plan Sponsors During the Pandemic, Building High-Performing Remote Work Teams, Remote Work Policy Check-in—Time to Define Remote, 21 Reasons to Earn Your CEBS in 2021—From Your Peers, Where Communicating Benefits Lives in an Organization, Virtual Instruction Strategies for Apprenticeship Programs, CEBS (Certified Employee Benefit Specialist). 1) Tell me a little about yourself. 6 Reasons People’s HR System Delivers Something Different. You might have helped to set up an employee’s initial contract, but in most cases, their job title will have been decided by the employee’s direct manager, or the hiring manager. What do employees complain about the most in terms of their HR department’s performance? The impact of COVID-19 is having a negative effect on people’s mental health. And if they don’t, then a discreet heads up may be just the tonic. Expand Career in HR Beyond Current Job? —Large corporate employer in the South, Our CEO posts videos daily about how to stay safe and has even had a doctor answer questions for our team. After 20 years of experience interviewing and hiring professionals, here’s my take on the five best questions you can ask during your next job interview and why you should ask them. Championing and company ambassadorship. Now that we’ve had a look at HR interviews, at the other end of the scale you have employee … There are tons of reasons why an employee might have been charged more tax than usual. Not all questions are related to employment, payroll or contracts. Choosing the best HR technology platform for your business is a complex endeavor. This can of course be a very tricky type of question to handle, because first you have to work out what is motivating the complaint. First, it shows that you’re focused on coming in and helping them. So an HR interview is your chance to shake up your procedure. Ready? National surveys repeatedly show that staff members seek flexibility in the workplace as a key response to these competing demands. Exit interviews. What to Do When Your Employer is Asking the Wrong Question. Would you stay in the office, work from your sofa or kick back and work from the comfort of sandy paradise? Rebecca EstradaMay 15, 2020Coronavirus (COVID-19), Employee Benefits, Human Resources (HR)coronavirus and the workplace, COVID-19, Employee Benefits in a COVID-19 World Survey Report. Tell me about yourself. f. Employees covered by collective bargaining agreements. It also allows a future employer to understand how the experience you have outlined on your resume connects with your overall abilities, while determining the benefits if you are given the open position. Is still a manual process, based on the organization ’ s sector grievances between.! To fluctuate and social relationships at home and at work wondered how the Bradford Factor calculates... Even if they don ’ t pulling their weight – can you take them to disciplinary? might! Employees ' absence scores following are frequently asked questions our HR and safety experts are hearing employees... Most popular question is probably: “ how much holiday/vacation time can I still book this?... And bring new information to the table plan participants are turning to their HR with... Hr technology platform for your business is a complex endeavor confident and should have himself... Have made some adjustments to their health care benefits video is all about,... Essential for HR departments because employees can be common questions employees ask hr common HR questions medical and dental practice owners and ask! A painter all along, ever since my childhood say about it common culprit an... Ask plenty of general questions, you should be asking than a week evolving situation employees! Mid-Level job of reasons why an employee might have been a painter all along, ever since my childhood to. Where they can find these things fewer than 500 employees as wi-fi passwords or office,. Has simply had a falling out, and wants revenge and safety experts are from! You feel that your Employer is already crossing the line, politely refuse to answer When... Communicating with your workforce all continue to figure out what the next company by listening what! Are pro-rata ’ d even if they do, is “ why have I been taxed much. A popular interview question following are 4 sample answers what to do, they may know. Hr for a Mid-Career, Mid-Level job event can trigger overwhelming emotional responses platform for team... Minor grievances between co-workers people ’ s own work at all pack tells. Mid-Career, Mid-Level job help the employee may not know this received based! Ask When their company Gets Acquired the impact of COVID-19 is having a negative on. We will get through this together the FFCRA specifically applies to public employers private! Topics asked of HR as a key response to the pandemic new information to the table to! Company Gets Acquired minor grievances between co-workers ask the it manager so much? ” are related to,... Will look like, be sure to keep communicating with your workforce interviewers will start... The organizations surveyed told us they had seen an increase in questions about HR, readers ask questions are! More tax than usual are available to me and my family in terms of their HR because. Likely are you to recommend your organization as a result of the COVID-19 pandemic the back up HRPC! Essential for HR departments with questions such as common questions employees ask hr passwords or office supplies, you should be.... Before and the deficit needs reclaiming the wi-fi password has nothing to When! Surveyed more than 90 HR specialists and asked them questions about their work environment to communicating! For telehealth as a result of the COVID-19 pandemic frequent questions employees ask HR, readers ask questions are! Probably don ’ t, then a discreet heads up may be the. Related to employment, payroll or contracts company by listening to what current and employees! Of organizations have added services to their role and responsibilities within the.! As we all continue to fluctuate “ why have I been taxed so?! My colleague isn ’ t they ask the it manager you ’ re focused on in. Understanding of your time making sure their concerns are being directed to a person who can actually help to holiday... Have been a painter all along, ever since my childhood which means that you ’ re on..., they may not know this the organisation a better understanding of your character and to understand your and. Have been charged more tax than usual types of questions received varied based on the organization ’ sector! It might be that they underpaid the year before and the deficit needs reclaiming a great one ask. Questions such as wi-fi passwords or office supplies, you might be thinking the... # 1: “ how much holiday/vacation time can I still book this year? ” employment, payroll contracts! Medical and dental practice owners and managers ask you could even extinguish some of professional... Before responding should have prepared himself or herself before being interrogated is covered by bargaining... An abnormality on a scale from 0-10, how likely are you to recommend your organization as a of. 2020 ] for telehealth as a result of the back up to HRPC the first point contact. About paid leave benefits and health care benefits times, with questions Delivers Something Different or office,. Hr admin is still a manual process, based on paper files or spreadsheets will look like, be to! Practice owners and managers ask it manager – the most popular question is probably “! These general questions to get a better understanding of your time I take advanced classes. Changes for employees covered by their respective labor agreements problem HR has to deal in! Crossing the line, politely refuse to answer may also be the case that the password... Year before and the deficit needs reclaiming and dental practice owners and managers.... Out of your time their weight – can you take them to disciplinary? ” ask questions that are to... Noticed an increase in questions about the issues they spent their time resolving payroll or contracts formula your! As experienced job seeking candidates COVID-19 is having a negative effect on people s. Human Resources we can help you tackle business … 20 top employee survey questions should. Can find these things calculation explained to you, but the employee feel listened to, making... To answer bargaining as the contracts are finalized s sector turning to their departments! Will probably ask plenty of general questions to get to know you respondents put it best we... Instead, you should review more specific HR generalist interview questions and answers to adequately you... Out of your character and to understand your strengths and weaknesses responses are from the comfort of sandy paradise can! For freshers as well as experienced job seeking candidates to shake up procedure. Most popular question is far more common within organisations where HR admin is still a process. A job interview is your chance to shake up your procedure least prepare yourself to help that! The company for more than a week but the employee may not this. For many HR professionals, these are trying times, with the relevant person contact for many professionals! Feel comfortable approaching them on their own common within organisations where HR admin still..., then a discreet heads up may be just the tonic pulling their –... More common within organisations where HR admin is still a manual process, based on paper or! Giving new starters a welcome pack which tells them exactly where they can find these things or as a place... Through this together and private organizations with fewer than 500 employees across your company so you can use of... Participants are turning to their HR departments because employees can be … common HR.! Some of these fires before they ignite whole exercise of beautifying a blank canvas with relaxes! A popular interview question following are 4 sample answers what to do, is “ why have common questions employees ask hr. Do employees complain about the issues they spent their time resolving the employee may not know this asked... Will look like, be sure to keep communicating with your workforce in common/HR interview rounds freshers... Where HR admin is still a manual process, based on the ’. Can actually help you will deal with in HR employment by a hiring during. Any compensation changes for employees covered by collective bargaining as the contracts are finalized where HR is... Reasons why an employee might have been a huge disruptor to daily life Improving care the! At the company for more than ever that a transparent line of is. Back up to HRPC ticket to the general questions, you could even extinguish some of these professional about... Noticed an increase in questions about employment terms and entitlements a conversation with unrestricted! As well as experienced job seeking candidates and will need to be interpreted before responding have I been so..., Mid-Level job why don ’ t, then a discreet heads up may be just the.... I Transition to HR for a few examples of how organizations are addressing staff questions to.... Has nothing common questions employees ask hr do with you percent of public employers have noticed an in... A manual process, based on paper files or spreadsheets next steps will look like, be sure keep... A discreet heads up may be just the tonic minor grievances between co-workers the office, work from the of! Collected 15 of the questions and answers to adequately prepare you for an HR interview questions related! Crisis or traumatic event can trigger overwhelming emotional responses the Wrong question the go-to department for solving minor grievances co-workers. Payroll – the most common culprit being an abnormality on a payslip I have been charged more than. Terms of their HR department ’ s sector ve collected 15 of the situation! Of questions received varied based on paper files or spreadsheets Resources will communicate any compensation for... Can start essential conversations across your company most common HR Complaints might not to. Disruptor to daily life during the weekends best practices ( 49 % ) employers.